Role: Business Administrator

Salary: £16,000 – £18,000 (pro-rata salary based on term-time working only with exception of initial induction period)

Location: Clapham office but flexible with remote working.

Desired start date: July 2022

What is the job?

We are looking for an Administrator to play a key role in making sure the company continues to tick along smoothly. The role will have a real impact on a growing company, working closely with the whole team and company directors to provide sales, client onboarding and patient support along with helping our Head of Operations with systems and processes.

Key Responsibilities

–          Manage communication with clients and patients about daily issues, over phone and emails. Try to resolve the issues as soon as possible and ensure that no email/calls are left unattended or pending.

–          Manage our appointment booking process.

–          Support our account management team with client onboarding.

–          Create weekly reports for clients.

–          Support our Head of Operations with systems and processes.

–          Update and maintain our internal systems.

Who are we looking for?

We are looking for someone who isn’t afraid to take ownership and accountability, who is able to work independently when required and who is excited by the prospect of being part of a rapidly growing company.

Our ideal candidate will have:

–          Great written and verbal communication skills.

–          Meticulously organised.

–          High attention to detail.

–          Methodical and task-orientated, able to juggle multiple priorities.

–          Previous experience in an administrator role.

Why work for us?

–          Term-time only role, not working during school holidays.

–          Chance to grow with the company, with lots of training and development opportunities.

–          Be part of a company providing gold-standard medical care.

–          Close-knit, fun-loving team.

–          Flexible, remote working.

–          Complete transparency. You will know and be involved with all business functions.

What are the next steps?

Please submit a CV to harry.black@melioramedicalgroup.co.uk with a few words in your email explaining what excites you about working at Meliora, what you are looking for from the job and any queries that you have.

We will respond to every application and if we think that you’d be a great match for Meliora, and Meliora for you, then we’ll organise a chat with the whole team.